Technology Requirements - Online Learning

Technology Requirements for Online Learning

In order to be successful in your courses, you will need access to the following:

Desktop Browser

Supported Browsers

Browser Version(s)

Maintenance Browser Version(s)

Microsoft Edge



Microsoft Internet Explorer© 



Mozilla Firefox© 



Google Chrome© 



Apple Safari© 



check your system compatibility

Browser Issues

  • Many of the problems people report are related to Internet browsers, not D2L. If you are experiencing technical problems, consider your browser first.
  • We recommend using Chrome or Firefox. We hear the most complaints from students using Safari (Mac) or Edge (PC).
  • Switch to a different browser. Regardless of the browser you use, one first step when having problems is to try switching to a different browser.
  • New Incognito Window. Try opening a new incognito window since that avoids the cache. If that works it means the cache needs to be cleared.
  • Clear your cache. Browser-specific steps are detailed here

Tablet and Mobile Support


Operating System(s)


Supported Browser Version(s)


Android 5.0+





Safari, Chrome



Windows 10

Edge, Chrome, Firefox



Respondus Lockdown Browser


Respondus LockDown Browser is a client application installed on the local computer.

At this time, Respondus LockDown Browser does not work in conjunction with ChromeBooks and D2L.

Operating Systems

  • Windows: 10, 8, 7. Windows 10S is not a compatible operating system.
  • Mac: macOS 10.12 to 10.15
  • iOS: 11.0+ (iPad only). Must have a compatible LMS integration

* Windows 10S is not a compatible operating system, nor can LockDown Browser be obtained via the Windows App Store. At present, support for Windows 10 S Mode isn’t on the roadmap for LockDown Browser.

* iOS: 11.0+ (iPad only). Must have a compatible LMS integration. The LockDown Browser iPad app is not compatible with Sakai LMS servers. All Sakai users will need to use a computer with a compatible operating system. 

* LockDown Browser and Respondus Monitor may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results.


System Requirements

  • An internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam - built-in or USB plug-in
  • Or, a HD cam or HD camcorder with video capture card

Supported Operating Systems

  • Mac OS X with MacOS 10.7 or later
  • MacOS 10.6.8 (Snow Leopard) with limited functionality (Zoom version 3.6)
  • Windows 10
  • Windows 8 or 8.1
  • Windows 7
  • Windows Vista with SP1 or later
  • Windows XP with SP3 or later
  • Ubuntu 12.04 or higher
  • Mint 17.1 or higher
  • Red Hat Enterprise Linux 6.4 or higher
  • Oracle Linux 6.4 or higher
  • CentOS 6.4 or higher
  • Fedora 21 or higher
  • OpenSUSE 13.2 or higher
  • ArchLinux (64-bit only)

Supported Tablet and Mobile Devices

  • Surface PRO 2 running Win 8.1
  • Surface PRO 3 running Win 10
  • iOS and Android devices
  • Blackberry devices

Supported Browsers

  • Windows: IE7+,  Firefox,  Chrome,  Safari5+
  • Mac: Safari5+,  Firefox,  Chrome
  • Linux: Firefox, Chrome
Looking for a laptop for your Online or Zoom Web Conferencing courses?  Students can purchase an HP Laptop with camera for $499.99. Financial aid may be used to purchase laptops.

For more information, contact:
College Store