Technology Requirements for Online Learning
In order to be successful in your courses, you will need access to the following:
Desktop Browser
Supported Browsers |
Browser Version(s) |
Maintenance Browser Version(s) |
Microsoft Edge |
Latest |
N/A |
Microsoft Internet Explorer© |
N/A |
11 |
Mozilla Firefox© |
Latest |
N/A |
Google Chrome© |
Latest |
N/A |
Apple Safari© |
Latest |
N/A |
check your system compatibility
Browser Issues
- Many of the problems people report are related to Internet browsers, not D2L. If you are experiencing technical problems, consider your browser first.
- We recommend using Chrome or Firefox. We hear the most complaints from students using Safari (Mac) or Edge (PC).
- Switch to a different browser. Regardless of the browser you use, one first step when having problems is to try switching to a different browser.
- New Incognito Window. Try opening a new incognito window since that avoids the cache. If that works it means the cache needs to be cleared.
- Clear your cache. Browser-specific steps are detailed here.
Tablet and Mobile Support
Device |
Operating System(s) |
Browser |
Supported Browser Version(s) |
Android™ |
Android 5.0+ |
Chrome |
Latest |
Apple |
iOS |
Safari, Chrome |
Latest |
Windows |
Windows 10 |
Edge, Chrome, Firefox |
Latest |
CHECK YOUR SYSTEM COMPATIBILITY
Respondus Lockdown Browser
Respondus LockDown Browser is a client application installed on the local computer.
At this time, Respondus LockDown Browser does not work in conjunction with ChromeBooks and D2L.
Operating Systems
- Windows: 10, 8, 7. Windows 10S is not a compatible operating system.
- Mac: macOS 10.12 to 10.15
- iOS: 11.0+ (iPad only). Must have a compatible LMS integration
* Windows 10S is not a compatible operating system, nor can LockDown Browser be obtained via the Windows App Store. At present, support for Windows 10 S Mode isn’t on the roadmap for LockDown Browser.
* iOS: 11.0+ (iPad only). Must have a compatible LMS integration. The LockDown Browser iPad app is not compatible with Sakai LMS servers. All Sakai users will need to use a computer with a compatible operating system.
* LockDown Browser and Respondus Monitor may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results.
Zoom
System Requirements
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam - built-in or USB plug-in
- Or, a HD cam or HD camcorder with video capture card
Supported Operating Systems
- Mac OS X with MacOS 10.7 or later
- MacOS 10.6.8 (Snow Leopard) with limited functionality (Zoom version 3.6)
- Windows 10
- Windows 8 or 8.1
- Windows 7
- Windows Vista with SP1 or later
- Windows XP with SP3 or later
- Ubuntu 12.04 or higher
- Mint 17.1 or higher
- Red Hat Enterprise Linux 6.4 or higher
- Oracle Linux 6.4 or higher
- CentOS 6.4 or higher
- Fedora 21 or higher
- OpenSUSE 13.2 or higher
- ArchLinux (64-bit only)
Supported Tablet and Mobile Devices
- Surface PRO 2 running Win 8.1
- Surface PRO 3 running Win 10
- iOS and Android devices
- Blackberry devices
Supported Browsers
- Windows: IE7+, Firefox, Chrome, Safari5+
- Mac: Safari5+, Firefox, Chrome
- Linux: Firefox, Chrome
For more information, contact: